Customer Service Job (Swedish Danish or Dutch) in Sofia, Bulgaria

  Bulgaria

Sofia

Length of Position: Indefinite
Dates: January 5th 2010

Description: The Job:

Customer service representative, Swedish, Danish or Dutch. Great international opportunity for recent graduates.

Your role:

The customer care team is responsible for answering various questions and requests addressed with us by our customers. Questions are received and answered by phone and e-mail in Swedish and/or Danish.

- You have great customer service skills and are focused on customer needs;
- You have active and creative contribution to the whole support process, thus providing the best services and products for our clients;
- You love practicing your language skills;
- You can keep your cool in stressful situations and your ultimate goal is to provide solutions to the customer as efficiently as possible;

We ask:

Requirements as mentioned below represent the minimum
- Fluent or native in Swedish, Danish or Dutch;
- Fluent in English;
- A passion for internet and affinity with cars;
- Self motivated, pragmatic, friendly and communicative;
- Experienced in similar position, with a strong focus on customer service;
- Customer relationship skills to manage telephone-based interactions, including escalations;

We offer:

- Supportive work-life balance policies;
- Attractive remuneration;
- Flexible work hours;
- A fantastic location;
- Constant extensive trainings;
- Excellent multinational business environment;
- A great support role in a young, dynamic, informal and fast-paced environment at a leader in rent-a-car with worldwide presence;
- Unique opportunity to combine work and study (if you are still a student);
- Work satisfaction;

Company profile:

You can be part of an organization that will offer you exciting opportunities, where you can apply your experience, knowledge, and creativity. Here you will be part of the competitive, friendly environment that has made our company successful. For a worldwide leader in rent-a-car services we currently need you as our Swedish and/or Danish speaking customer service representative.

Highlights:
- Multilingual customer service for Swedish, Danish or Dutch native speakers in Sofia, Bulgaria.
- Housing provided
- Meal compensation
- Flight ticket compensation
- Flexible hours

Qualifications:
- Mid- to higher level education.
- Some customer service experience.
- Recent graduates welcome.
- Swedish, Danish or Dutch native language.
- Fluent in English.

Minimum Education: Associates

Salary / Pay: 670 net in euro. By local standards this amounts to a very good standard of living. Housing arranged, rent free! Meal vouchers. Flight ticket reimbursement.

Experience Required: yes

Some customer service experience, for example phone operator, reception, helpdesk, callcenter, shop assistance etc.

This Program is open to European Participants.

Participants Travel to Bulgaria Independently

Typically Participants Work in Groups of 5-10

Application Process Involves:

• Other
• Phone Interview

Post-Program Services Include:

• Job and Internship Network

Careers in Holland's Mission Statement: Online recruitment of English language and multilingual personnel for jobs in Holland and cross border. The right match at the right moment.

Year Founded: 2008