Spa Manager

  Malawi

  Zambia

Length of Position: 3 months probation, then min. 2 years
Dates: immediately

Description: We are looking to groom an experienced massage therapist into our General Manager for our Spa in Malawi. This position will initially assist the Spa Director in the day to day operations and training staff on various aspects on working in the wellness and hospitality industry and is a huge opportunity for growth in management with a privately owned spa company.

After proven skills during a 3 months probation period, candidate might be offered a full time 2 year contract to run our Spa individually according to company standards and modules. The spa manager shall be responsible for the success of the whole enterprise and their responsibilities will include hiring, training and supervising local staff and maintaining the facility. Keeping and analyzing financial records, conducting promotional campaigns, maintaining inventory of retail products, managing payroll and handling all day-to-day administration. Monthly reports and close communications with off-site directors shall be part of the day-to-day running, whereas ad-hoc decisions are the responsibility of the manager. A basic salary plus commissions on turn over are part of the contract.

Highlights: General Manager position on beach side location of Malawi. Work individually and be fully in charge of the day-to-day operations. Basic salary plus commission on turn-over.

Qualifications: Ideal candidate is caring and eager, experienced in the basic areas of massage, possess a massage therapist certificate (the more treatments the better), has strength in retail sales, staff development, service standards, is willing to grow with the company and is delivering exceptional customer service. Experience with guest services and an overall understanding of massage & spa operations plus the English language is essential, certificates in other treatments (pedicure, facials etc.) are a plus. Proven experience in management positions are a huge benefit and references might be asked for.

We are looking for a motivated individual, willing to possess a deep commitment to their work as well as their team, open for new developments and training in latest treatments and willing to pass on the knowledge to trainee therapists. It concerns a full-time position and candidates must have affinity with the flora & fauna of the African bush and be willing to live and work in a rural area visited by a large number of (foreign) tourists.

A drivers license, plus the willingness to travel between our Spa's in Malawi and Zambia are essential.

Minimum Education: Bachelors

Salary / Pay: After probation period a basic monthly wage plus commission on total turn-over of Spa

Experience Required: yes

Experience with guest services and an overall understanding of massage & spa operations plus the English language is essential. Proven experience in management positions are a huge benefit and references might be asked for.

This Program is open to Worldwide Participants.

Participants Travel Independently

Typically Participants Work Independently

Application Process Involves:

• Letters of Reference
• Other
• Phone Interview
• Resume
• Written Application

Post-Program Services Include:

• Job and Internship Network

The Personal Touch Ltd's Mission Statement: Africa has a wealth of archaeological, geological, historical and traditional resources that have not yet been fully exploited and utilised. The Personal Touch was incorporated to make the most of Africa's rich natural heritage and in particular develop products and packages that will satisfy the needs of current key players in the tourist industry, as well as the increasing "personal attention" expectations from visitors. By personalized services to the current tourist industry, The Personal Touch provides income and opportunities for the growing local community around the high profile touristic place, plus avoids adding more pressure on the capacity of the sites. Tourism is the most obvious way to utilise the environmental resources, but we must realise that tourism should not destroy the natural environment. For true success, a balance has to be struck between tourism growth, the well being of the local communities and environmental destruction.

Year Founded: 2006