Beach Lodge Manager

  Kenya

• Mombasa: 
Mombasa

Length of Position: 2 years, renewable
Dates: as soon as possible

Description: The Lodge Manager is responsible for the day-to-day management of a hotel and its staff and has commercial accountability for planning, organising and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations and housekeeping. In larger hotels, managers often have a specific remit (guest services, accounting, marketing) and make up a general management team.

While taking a strategic overview and planning ahead to maximise profits, the manager must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations. Business and people management are equally important elements.

Task:
* Prepare for tour by making arrangements and confirming reservations
* Conduct tours
* Complete tour reports, daily logs and expense reports
* Assist special needs clients
* planning and organising accommodation, catering and other hotel services;
* promoting and marketing the business;
* managing budgets and financial plans and controlling expenditure;
* maintaining statistical and financial records;
* setting and achieving sales and profit targets;
* recruiting, training and monitoring staff;
* planning work schedules for individuals and teams;
* meeting and greeting customers;
* dealing with customer complaints and comments;
* addressing problems and troubleshooting;
* ensuring events and conferences run smoothly;
* supervising maintenance, supplies, renovations and furnishings;
* dealing with contractors and suppliers;
* ensuring security is effective;
* carrying out inspections of property and services;
* ensuring compliance with licensing laws, health and safety and other statutory regulations.

The manager of a large hotel may have less contact with guests but will spend time meeting heads of department to coordinate and monitor the progress of business strategies. In a smaller establishment, the manager is much more involved in the hands-on day-to-day running of the hotel, which may include carrying out reception duties or serving meals if the need arises.

A significant number of hotel managers are self-employed which often results in a broader set of regular responsibilities, from greeting guests to managing finances.

Highlights: The Candidat will live in the Beach Lodge Compound in a very spacious two bedroom fully furnished, rusitc house, built on a cliff overlooking the Ocean and Creek. A company car is provided, meals and local travelling expenses are paid for. Dream Job, located in equitorial, sandy-fun-sun beach.

Qualifications: An outgoing personality, ( age 30 - 45) an interest in travel, geography, history and attractions, and good communication and presentation skills are required. Customer service skills and knowledge of the tour area are also necessary. Research skills, people and time management skills and a second language are also desired.

Minimum Education: High School

Salary / Pay: negoitiable + commision on sales

Experience Required: yes

hospitality experience,

This Program is open to American, Australian, Canadian, European, Kiwi, South African and Worldwide Participants.

Participants Travel to Kenya Independently

Typically Participants Work Independently

Application Process Involves:

• Disciplinary Clearance Form
• In-Person Interview when Feasible
• Letters of Reference
• Phone Interview
• Resume
• Written Application

Post-Program Services Include:

• Exit Debriefing Abroad

The Beach Africa's Mission Statement: Students examine the profound and far-reaching impact of the Swahili language on the religious, cultural, and commercial practices of communities from Kenya to other regions of the East African coast and beyond. Through educational excursions, students enhance their language skills while exploring how Swahili serves as a connecting thread linking the region's diverse populations. Throughout, students engage with local community members to gain a deeper understanding of the influence of Swahili across the region's diverse nations, religions, and ethnicity, further enrich each student's personal experience while creating a cultural framework for the study of the long history among Swahili speakers. An excursion to the stunning and historically-significant Lamu archipelago offers students additional exposure to the region's dynamic history, language and cultural richness.

Year Founded: 2005