Customer Care Agents who speak Dutch for Sofia, Bulgaria

  Bulgaria

Sofia

Length of Position: Contract, full-time

Description: Are you adventurous, speak Dutch and looking for a challenging job abroad? We are looking for Customer Care Agents who speak Dutch for Sofia, Bulgaria.

Our client Euroccor, is a Bulgarian company with Belgian roots that provides Customer Care Services for different Belgian companies and currently expanding its team of 20 Dutch speaking staff members.

As a Customer Care Agent the following tasks are your main responsibilities:

Incoming calls
- you answer questions of customers about invoices
- you provide information to potential customers concerning the available services
- you help new customers with their registration

Outgoing calls
- you contact the customers to check the data
- you contact the customers to keep the customer data up-to-date

Administrative tasks
- you take care of the commercial correspondence
- you manage the e-mails of the customers
- you identify and classify the letters of the customers

Our Offer:
- A full-time job in a dynamic and multicultural working environment in Bulgaria. We offer you a competitive salary, paid intensive and professional training and the possibility for development in a big organization.
- This is not a project for a short period and we will count on your commitment for at least 9 months.

If you think you are not right for this job but you have a friend who will be interested, please recommend our job offer.

Qualifications:
* are an excellent communicator, both verbal and writing
* are a real team player but can work independently as well
* are dynamic and passionate about your job
* have good knowledge and use of MS Office
* have a very good command of the Dutch language, both verbally and in writing

Experience Required: no

This Program is open to European Participants.

Application Process Involves:

• In-Person Interview when Feasible
• Online Application plus Application Assessment
• Phone Interview
• Resume