EU Citizens: Customer Service Agents (M/F) for IBM required!

  Germany

• Other Cities in Germany: 
Erfurt

Length of Position: Unlimited
Dates: Anytime

Description: Responsibilities:
- Supporting international IBM clients from commercial and administrative companies from all over Europe via telephone and email.
- Support of clients using IT networks.
- Qualifying and solving IT related questions and problems.
- Communication and cooperation with internal or external support specialists.

Highlights: Entrant, career changer or IT-specialist, we offer you a suiting long-term position, and the chance to apply and enhance your language skills within a challenging work environment.

We help you to get started in Germany (free accommodation for the first 2-4 weeks, foreigners office, social security, integration at work).

We and IBM are located in Erfurt, which is a beautiful, medieval town with about 200'000 inhabitants in the gorgeous middle of Germany.

If you're interested, please send your CV (in English or German) via e-mail.

Qualifications:
- Fluent in English and at least 2 other languages such as Hungarian, French, Danish, Spanish, Italian, Portuguese, Norwegian or Swedish.
- Very good PC hardware or software skills
- Technically interested and willing to learn
- Excellent communication skills
- Ability to work in a team and to do shift work

Salary / Pay: Depending on your IT and language skills, between 1800 and 2400,- Euros per month GROSS. Working late/ night shifts, on Sundays and bank holidays you'll get extra bonus. Christmas bonus and holiday payment will always be paid once a year in the following graduated amount: 2nd working year - 150 Euro Christmas bonus, 150 Euro holiday pay 3rd and 4th year - 200 Euro Christmas bonus, 200 Euro holiday pay From 5th year on - 300 Euro Christmas bonus, 300 Euro holiday pay

Experience Required: no

This Program is open to European Participants.

Participants Travel to Germany Independently

Typically Participants Work Independently or in Groups of 8-15

Application Process Involves:

• In-Person Interview when Feasible
• Phone Interview

Adecco Personaldienstleistungen GmbH's Mission Statement: The Adecco Group, based in Zurich, Switzerland, is the world's leading provider of HR solutions. With over 31,000 employees and 6,000 offices, in more than 60 countries and territories around the world, Adecco Group offers a wide variety of services, connecting more than 500,000 colleagues with over 145,000 clients every day. The services offered fall into the broad categories of temporary staffing, permanent placement, outsourcing, consulting and outplacement. The Adecco Group is a Fortune Global 500 company.

Year Founded: 1996