Bell Person

  Canada

Rural Areas

Length of Position: 2 years

Description:
* Valet parking and retrieving Guest vehicle in a safe and efficient manner
* Required to lift and carry heavy luggage from the front entrance into the hotel lobby and guestrooms
* A sense of ownership, committed to consistently raising the bar on the level of guest service
* The Bell person must represent the hotel through excellence in Guest Service and must possess a complete knowledge of all aspects of the Guest Services Department, the hotel, the city and local attractions
* Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks
* Responsible for general cleaning in public areas in front of the hotel as well as in the traffic circle
* Serve as the hotel liaison with hotel and non-hotel attractions, facilities, services, and activities
* Handle guest complaints or any other events that may arise and report it to management
* Ensure inter and intra-departmental cooperation in the interest of all involved

Highlights: Work in a beautiful mountain setting where there is unlimited opportunity to hike, bike, ski, snowboard, ice skate, camp, and Live the Adventure!

Qualifications:
* Applicant with Hospitality/Tourism Diploma would be an asset
* Previous guest relations work and/or bell desk experience is a definite asset
* Self-motivated and be able to make decisions with minimal supervision
* Excellent communication skills, both written and verbal
* Fluent in English working knowledge in French or another language an asset
* Organized and excellent attention to detail
* Ability to listen and relate to guests concern for the benefits of all parties
* Must be a team player and have good interpersonal relations between departments and guests
* Current certification in First Aid and CPR an asset
* Position is very physically demanding must be in good physical condition
* Highly committed to the guest experience while making this their home away from home
* Must be passionate about pursuing a balanced mountain lifestyle and dedicated to Sharing the Adventure with co-workers and guests

** Must provide a Driver's License before being offered position and be able to drive a Standard Vehicle
** Must be able to obtain your Class Four Drivers License within one month of start in position (Alberta has a reciprocal licensing agreement with USA, Austria, Belgium, France, Germany, Switzerland, and the UK, therefore you must be from one of the above listed countries).

Minimum Education: Diploma/Certification

Salary / Pay: 11.59 Canadian/hour Gratuities Health Insurance

Experience Required: yes

Previous hotel/resort experience Hospitality/Tourism education

This Program is open to American, Canadian and European Participants.

Participants Travel to Canada Independently

Typically Participants Work Independently Or in Groups of 3

Application Process Involves:

• Letters of Reference
• Online Application plus Application Assessment
• Phone Interview
• Resume
• Transcript

Delta Lodge at Kananaskis's Mission Statement: Delta Hotels has maintained industry-leading standards of excellence, offering a winning combination of service, value and comfort. Today, Delta Hotels looks to the future with confidence, backed by a team of hospitality professionals who are second to none.

Year Founded: 1987